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“I’m truly sorry”
“Sorry doesn’t take things back, but it pushes things forward. It bridges the gap. Sorry is a sacrament. It’s an offering. A gift.” ~Craig Silvey Mistakes were made. Columnist and speech writer William Safire once described the phrase as “a passive-evasive way of acknowledging an error while distancing the speaker from responsibility for it.” In other words, “Mistakes were made” isn’t a real apology. As today’s quote reminds us, a real apology is an offering. An apology shows that you accept your responsibility for a mistake, which elevates you in the eyes of the person you’ve hurt. On the other hand, making excuses for your errors — or trying to…
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Who really said that?
“Great minds discuss ideas; average minds discuss events; small minds discuss people.” – Henry Thomas Buckle (1821 – 1862), English historian Not unlike gossip, many of the popular quotations we can easily pull from the Internet are misattributed or taken out of context. It’s worth doing some research to determine the origin and authenticity of the material. The more we spread misinformation, the harder it is to pinpoint the truth, the real source. Just like gossip. Today’s quote is often attributed to Eleanor Roosevelt. But apparently scholars can’t find anything close to it in any of Roosevelt’s writings or speeches. According to an in-depth piece in the Quote Investigator, the…
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Bad manners and social graces
“Sometimes, to have good manners means putting up with other people’s bad manners.” ~H. Jackson Brown, Jr. Etiquette expert Emily Post advised that having good manners isn’t just a matter of using the right fork or refraining from passing gas in public. Courtesy, she said, is all about being “sensitive to the feelings of others” and putting them at ease. Civility is another word for kindness in action. Lately we’ve all noticed an increase in rude, insensitive behavior — on the road, in restaurants, in politics, in grocery stores. If we’re not mindful, boorish behavior will become our cultural norm (if it isn’t already). Bad manners will erode our peace…
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Why compliments count
“I can live for two months on a good compliment.” ~Mark Twain We all know a few people who rarely pay a compliment. They might be worried about appearing insincere, or maybe they’re a little envious of others. But there’s science to prove that flattery will get you everywhere. As reported in Medical Economics, researchers confirmed that people respond positively to flattery — even when they know the flatterer has an ulterior motive. Better yet, compliments can motivate us. When a supervisor praises our efforts at work, for instance, statistics show we’re likely to experience higher job satisfaction and stay in the position longer. In social situations, we’re inclined to…
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What do you take for granted?
“We never know the worth of water until the well is dry.” ~Thomas Fuller, English historian, 1608 – 1661 The opposite of feeling grateful is taking someone or something for granted. Anything worth keeping needs our time, care, and attention — because nothing we have is truly guaranteed. You might want to try an exercise I’ve used in my journaling classes: Make a list of everything and everyone you value and would hate to lose. For instance, do you maintain and appreciate the items you own at home and rely on daily? Are you grateful to have a job or are you just putting in your time? Do you assume…
